Shipping & Returns

IMB Return policy:

Unused products, in sellable condition, can be returned within 6 months of purchase.  Return shipping is the responsibility of the customer.  Credits will be issued for the cost of the product upon receipt by the IMB; shipping and handling costs will be excluded from credits. Credits will not be issued if product is in poor condition.


Please include a copy of the packing slip enclosed in your order and send to:

            International Mission Board
            IMB Church Success Center
            3806 Monument Ave.
            Richmond, VA 23230

Shipping & Handling Options:

Shipping from our online catalog is available to all states and territories of the U.S. and Canada. We provide several shipping options through UPS, FedEx, and the United States Postal Service. Orders with a P.O. Box can only be sent via the United States Postal Service. Shipping and handling costs are based on the weight of your total order.  Orders placed after 2 pm will be filled the following business day.