Shipping & Returns


We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your unused product(s), we accept returns within 6 months of purchase. To qualify for a return, the product must be in sellable condition. Please note that return shipping is the responsibility of the customer.

Upon receipt of the returned product(s), credits will be issued for the cost of the item(s). However, please be aware that shipping and handling costs will be excluded from the credits. Additionally, credits will not be issued for products that are returned in poor condition.

To facilitate the return process, please include a copy of the packing slip enclosed in your order and send the package to:

International Mission Board
IMB Church Success Center
3806 Monument Ave.
Richmond, VA 23230

Shipping & Handling Options:

We aim to provide convenient shipping options to customers across the United States and Canada. Our online catalog offers various shipping options through trusted carriers such as UPS, FedEx, and the United States Postal Service.

Please note the following details regarding shipping:

- Orders with a P.O. Box address will be shipped exclusively via the United States Postal Service.
- Shipping and handling costs are determined based on the total weight of your order.
- Orders placed after 2 pm will be processed and shipped the following business day.

For any inquiries or assistance regarding shipping and returns, feel free to contact our customer service team.